Contact Us

Contact Us

We're here to assist you promptly and ensure your shopping experience is seamless. Please feel free to get in touch with us using the following methods:

  • Email Support: We are committed to responding to your emails promptly. You can reach us at: We typically reply within 24 hours.

  • Social Media: Stay connected with us on our social media platforms for updates, promotions, and more

Order Confirmation: To receive your order confirmation with essential details such as your order number, please ensure your account email is accurate. Check your email carefully for this information. If you don't see it in your inbox, please also check your spam folder and make sure to remove our email from any blocklist.

General Information: For inquiries related to the buying process, payment methods, delivery options, or dispute resolution, please visit our comprehensive Help page. You'll find detailed information and answers to commonly asked questions there.

Return Policy: Please note that returns will not be accepted without prior contact with our customer service team. Kindly reach out to us through email or social media, and our dedicated team will guide you through the return process.


Registration Number: 449020718

Company Address: 71 rue des Pertuisances 34000 Montpellier(This is not a returning address)

We appreciate your interest in EBUYTIDE, and we're dedicated to providing you with the best possible service. If you have any questions, concerns, or feedback, please don't hesitate to contact us. Your satisfaction is our priority.